We value the trust each of our customers place in us and are committed to using customer information responsibly. The information below describes the customer information we collect and how it is used. Our policy may change over time; feel free to review this page periodically for any updates. This Policy was last updated on April 20th, 2014.
We collect information when a user registers on our website for an account, submits an email address for our newsletter, or submits information via any of our online forms. This information may include but is not limited to customer name, phone number, postal address, facsimile number, email address, or credit card information. We also store past purchase information to better serve our customers in the future. Although we may occasionally purchase customer information from a third party, we do not share any of our customer information with a third party. Customer information is stored in a secure customer database making use of substantial encryption technologies.
An email address may be requested when signing up for an account or our newsletter, or when requesting assistance via an online form. We do not share customer email addresses with third parties and respect our customer’s privacy wishes. Customers are given the option to subscribe to our newsletters. If you wish to unsubscribe please email us or unsubscribe here
As a part of our effort to maximize customer security, we do not store complete credit card, debit card, or other sensitive card holder data such as security codes or expiration dates.
Our website uses SSL (Secure Socket Layer) technology to encrypt the data transmission process. This process is widely used on the Internet and is certified by an SSL provider to ensure our transactions are protected. A solid key or a closed padlock icon will appear in the lower right of your browser window, indicating that your transaction session is secured when you are completing a transaction. Also, the URL line in your browser will change from “http” to “https.”
Cookies are data stored on a shopper’s hard drive to recognize preferences and improve future shopping experiences. Although they do not personally identify you, they allow us to track the webpages you visit and the duration of time spent on each web page. They are lodged on your hard drive when you select an item in your shopping cart, submit a form or checkout. You may opt not to allow the use of Cookies in the preferences section of your web browser’s settings. Although this will interfere with your ability to purchase from us online – feel free to call us at +1 (212) 883-9530 instead to place your order.
We will disclose personal information to be in compliance with the law. Although we will never release confidential customer information for ulterior business purposes, we do reserve the right to release information as required by the US government in keeping with Homeland security and the USA Patriot Act.